Testimonials

" Hi Vanessa

Just checked my messages on my landline as I am still busy with the conference. I was going to drop an email to tell you that we were more than happy with the catering provided last night. It was plentiful and well presented and was delivered in a friendly professional manner. As you would know that if you get the food right you get the night right and judging by the feedback we got it right. Many thanks. "

- Deborah Venville – Sales & Marketing Coordinator, Pioneer Electronics Australia Pty Ltd (7/5/09)

Hi Peter,

I just wanted to send you a big thank you for the catering for our wedding, I have had several comments on how wonderful both the food and staff were, we even had a comment on the food from a friend of ours who is the food & beverage manager at the Hilton. Reuben & I very much enjoyed the food also. We had a wonderful night and though I have already recommended you to a friend of mine that works for AHRI, I will be sure to tell more about the wonderful food & service.

- Donna Antheunis, Venue Sales Executive - Hilton On The Park Melbourne (5/5/09)

" Hi Peter,

On Wednesday evening, 3rd September, 2008, I was hired for security duties at a function at the Australian Centre for Contemporary Art, 111 Sturt Street, Southbank. As you know, it was your company that was hired for the catering. I thought that you might like to receive some feedback on your staff at this event.

As you do not know me, I thought that I might first provide a few details about myself so that you may gauge my experience to provide this feedback.

I was a police officer for twenty-five years, (twelve years in Australia and thirteen years in England). In the police in England I performed Bodyguard duties to HRH Prince Charles, HRH Princess Margaret, Margaret Thatcher, and various other senior Ministers and foreign heads of State. As you can imagine, I attended many functions with these V.I.P’s.

After resigning from the police I worked as a driver/bodyguard to a multi-millionaire in London, who was an associate of the Sultan of Brunei. With my employer I attended many more functions with Royalty and other V.I.P’s present.

Since returning to Melbourne thirteen years ago, I have worked in the security industry in five star establishments, attended by Royalty, Prime Ministers, Premiers, Heads of State, and many other prominent V.I.P’s, including sporting celebrities and rock stars. In the last two and a half years, I have concentrated on Celebrity and Event security.

The reason I am telling you all this, is that during all those years I attended hundreds of functions and witnessed their catering arrangements. Some good, some bad. On many occasions, particularly in Australia, I have seen catering functions badly organised, with staff that are below par. The food offered by staff on trays has been stupid decorations that guests do not recognise, is often not very appealing, and is food that has little taste and no substance.

Your catering function at ACCA last Wednesday was excellent. It was well organised. Your staff were smartly dressed. They were polite, courteous and attentive. The food brought around on trays was the best I have seen for a long time. Instead of silly decorations, the food was good quality basic items that appeal to guests. The food was plentiful, hot, tasty and enjoyable. The range of drinks was good. I spoke to the James, the organiser of the event at ACCA, and I commented on how good the catering was. He agreed with me and stated that he had found your company to be very easy to deal with.

I have taken the time and trouble to write this to you because I have found that people are very quick to complain, but slow to give praise. I believe in giving credit where credit is due.

I hope that these comments will get back to your staff."

- Jim Alsford

" Hi Vanessa

Yes, made it home safely, although yesterday was an extremely long day.

It was an excellent event – I have had no negative feedback and only complimentary comments about the food (which everyone loved). It was also great working with you. During my history with the company we have only held an event like this in Melbourne once per year, but hopefully this time next year we can be in contact again. "

- Helen Smith, Marketing Coordinator, Seeley International Pty Ltd (16/4/09)

" Dear Peter,

On behalf of the directors of MMU I would like to thank you for your involvement with our Bunny Ball on 28 March 2009.

As with all such events, the quality of the food and service had an enormous influence on the success or otherwise of the night. Many of our guests’ comments on the quality of the food were a credit to you and your staff.

We look forward to catching up shortly to discuss opportunities for us to grow our relationship into the future. "

- John Wells, Director (1/4/09)

" Dear Peter,

On behalf of everyone associated with the Malvern Cricket Club, I take this opportunity to thank you and your staff for the wonderful catering service the provided at our recent 150th season Gala Function.

The Staff were all warm and friendly. The food was superb – I have received a number of positive comments from those that attended the evening – and the table arrangements first class. The extra effort, under no obligation, that you went to ensure the night ran smoothly was symbolic of your outstanding ethic and commitment to high quality service.

If your organisation ever needs me to further amplify these comments I am happy to do so.

I wish you and your staff the very best in 2009 and beyond"

- David Priddle, President and Function Convenor (19/3/09)

" Dear Peter,

I would like to thank you and your staff for a job well done. The birthday party was a success. Your advice regarding hiring a cool room vs. tubs with ice was correct. The food and service was great. The quantity of food was perfect (as you assured me it would be). We did have some left-over for later in the night. Finally, I would like to thank you for your professionalism. I felt comfortable with everything from the initial phone call to subsequent discussions and final decision making. We would have no hesitation in using your services again and would be happy to recommend you to our family and friends."

- Faye La Rosa (24/2/09)

"Hi Peter and The ACC staff,

Just writing to say a big thank you to Peter and the staff involved in our wedding on Sunday 19th October in the Melbourne Rowing Club.

After some stressing!( mainly by me) and some access issues due to cyclists the evening reception worked out just as we would have wanted. We, our families and our friends were very impressed with the food and also the professionalism of all staff involved. Shelly and Andrew worked with us that evening to make sure everything ran as we would want it.

The bar staff were great and a big hit with some of the ladies in the room i think! All very friendly and approachable. I was particularly impressed at the tinfoil handbag created by one staff member to allow me to take home our left over cupcakes. A nice touch! Mason I think?

Everyone commented about the food for days and also the fact that the staff made things happen but that we were not sometimes aware of their presence. This was especially felt towards the end of the evening when magically things were cleaned up etc. They worked with us till the end and were very accommodating to our wishes.

Overall we and our guests had an amazing time and wish to pass on our THANKS! to you and your team. "

- Amy and Nick (3/11/08)

" To Pete and the wonderful team at ACC,

I would just like to personally thank you for all your hard work and outstanding service for my 21st birthday.

All the kind consideration taken beforehand with planning the menu and personalized care, to the fantastic food and service at the actual event was more than appreciated. I was astounded with how amiable and professional your team were and how it was reflected in the presentation and taste of the food. Everyone was raving and I am now more than happy to recommended ACC for future events. Once again, thank you and hope to cross paths again shortly. "

- Sari La Roque (11/3/08)

" We would like to thank Peter and all of the staff at ACC Catering for making our wedding day even better than we thought possible. We, and all of our family and friends, found the food to be fantastic and the service impeccable. Hiring staff to serve drinks made the day a lot less stressful than relying on others, and the guys even performed table service, which was above our expectations. No one went hungry or thirsty and we couldn’t get enough compliments from our guests in regards to the range of food available by your Gourmet BBQ.

We would highly recommend ACC Catering for any function as they come up trumps!"

(7/1/08)

" Hi Vanessa,

Just a quick to note to commend your company on the fine service provided for our function yesterday.

The quality and quantity of the food was sensational for the price per head and your staff were impeccable...nothing was too much trouble. I have received excellent feedback from all our staff that attended.

I will be recommending your company for any further external catering requirements and we will definitely see you next year again for our Christmas function.

Thank you for all your help and a job well done. "

- David Button, Finance Manager, VicRoads (5/12/08)

" Dear Peter,

I just want to thank you for catering our Christmas party on Friday night. Andrew’s service was fantastic and very accommodating. I have had positive feedback on the quality of the food and will definitely use your services in the future.

Once again thank you.

- Coleen Seidel, Projects & Events Manager, Headmasters Academy Pty Ltd T/A Headmasters Advanced Academy Training (8/12/08)

" Hi There,

Just a quick note to thank you for last night. I didn't attend the function, but just had some feedback from one of my colleagues. This is what she said:

"What a great venue and thank you so much for finding it. Everyone enjoyed themselves, the arrival cocktail was great and the food was really good and plenty of it. Also the service was really good and friendly - definitely worth keeping in mind for other events."

This is great feedback. I organise a lot of events in Sydney and Melbourne and the complaints are always the same - not enough food, not good enough service, some people never seem to get any of the food etc etc. I don't think I've run a cocktail-style event like this ever and got feedback like this. So THANK YOU very much!

From my perspective, you were all easy to deal with and I wasn't in the slightest worried that anything would go wrong.

We'll be back! "

- Claire Lane, Swiss Re Life & Health Australia Limited (12/12/08)

" Dear Peter,

We refer to the Griffith Hack Christmas Party function on Friday 19th December 2008 at the Middle Park Bowling Club and thank you for forwarding your account, which has been handed to our finance department and will be processed shortly.

We would like to congratulate your company for the excellent service provided at the function, from the appearance and the professionalism of the staff to the presentation, quality and quantity of the food, and all other aspects which were carried out in a timely and in an exceptional and extremely pleasant manner.

Vanessa did a wonderful job in keeping everything running to plan, and Andrew in the kitchen produced an excellent and continual selection of food. The waiter and waitress service at the tables, and roving around the venue was first-rate, each of them very pleasant, friendly and helpful.

We thank your company for contributing to making our Christmas Party this year very memorable.
Thanking you in anticipation of having the opportunity of working with your company again.

- John McCormack & Wendy Shannon, GRIFFITH HACK Patent & Trade Mark Attorneys (19/12/08 )

" Hello there Peter

Just a short note to express our thanks for the great service you provide. Both our staff and management team were very happy with the level of service and the excellent food you provided on 18.1.2009.

We have used your service on previous occasions however this time I handled the booking and found it all unbelievably easy. My initial call with Rachael was great. She assured me that nothing would be a problem. She obviously knows her trade well and was excellent to deal with over the phone. I would say I am a fussy customer and Rachael’s attention to detail was exactly what I was looking for. The food was sensational and the guys who presented everything for your company did a fabulous job. Again, nothing was too much trouble and they were fast, efficient and friendly to deal with on the day. Also, thank the chefs for their effort – the pork was great and the crackle was as promised – CRISPY.

A catering company can make or break your event and without a doubt, we had a successful day thanks to yourselves and the Middle Park Bowling Club.

I really do want to say thank you for looking after us and we will be calling you again for our next Christmas function (if not sooner, if the need arises.) I would be only to happy to be a referee for your company, so please use this letter and/or give any prospective customers my number. "

- Lee Kershaw, General Manager, SIEVWRIGHT THE WHITE GLOVE MOVER

" Hi Guys

I just wanted to say a big thanks for all your assistance with the catering for our wedding on 8/11. It all went extremely smoothly & we appreciate the level of service your staff provided & the food was fantastic (the lemon tart was a winner!). We will certainly be recommending yours services!"

- Georgina Driver (25/11/08)